The consulate says that the Lae office has no jurisdiction or direction on Australian visas whether delays, application or inquires. 

 

"Visas are not the responsibility of my office nor the Australian High Commission in Port Moresby. Visas are not a Department of Foreign Affairs and Trade function but an immigration issue through the Department of Home Affairs," said officer Mark Foxe.

 

"The Pacific regional visa hub is established at the Australian High Commission in Suva, Fiji. It manages visa services for clients in Papua New Guinea: https://fiji.high commission.gov.au

 

"You can apply online for most Australian visas and citizenship through ImmiAccount https://immi.homeaffairs.gov.au. This is the preferred and most efficient way to apply.

 

"I also suggest that you make every effort to get your visa application right the first time. https://immi.homeaffairs.gov.au/visas/getting-a-visa/check-twice-submit-once

 

"Repeating, the Australian Consulate-General in Lae has no visa function, and cannot assist with visa applications," Foxe said.